Frequently Asked Questions
You can order today. Your space will be activated within 24 hours and customized to your style. Storage begins on the wedding date, even if you ordered before. You will fully benefit from your plan.
No. Guests just scan the QR Code and access your personalized space via their browser – no app installation needed.
Yes. Only you and guests with the QR Code can access the space. Data is securely hosted and not shared with third parties.
The duration depends on the plan you choose (see our offers). Storage starts on the wedding date. You can download all photos/videos at any time before the storage ends.
Yes, you can change your plan at any time. Just contact us and pay the difference.
Each wedding has a unique QR Code. Guests scan it, create an account in less than a minute, and upload their photos — no app download needed.
Yes. Wedswan is a web app compatible with all modern browsers on iPhone, Android, and desktop.
Only guests with the link or QR Code can access. Nothing is public or indexed, and you can moderate content.
Yes, your guests can share videos up to 3 minutes. Longer videos can be trimmed before uploading.
The space remains accessible for up to 12 months after the wedding date, allowing you to retrieve photos, videos, and messages.
Yes, you can personalize your space with a welcome message to guide and thank your guests.
Yes, you can download all photos and videos shared in your space with a single click.
The QR code is automatically generated when creating your wedding space. If you change details like name, colors, or date, you can regenerate a new QR code directly from the app with a single click.
Contact us at contact@wedswan.com and we will respond quickly.
Page updated July 2025 – Wedswan
